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Show Notes

After a year filled with life-altering events and personal growth, we're back with the premiere of season five of Tub Talk with the Hot Tub Lady and Frank! This episode kicks off with heartfelt stories of triumph and loss, including the impact of health challenges and the passing of cherished figures in our lives. We pay tribute to my ex-husband, Allen Stauffer, whose legacy continues to guide my journey in the hot tub industry. Frank, fresh off a 33-year career at UPS, joins me as the customer satisfaction expert at Combined Pool and Spa in Sioux Falls. We're excited to reintroduce our Smart Start System, designed to make life easier for new hot tub owners, and share our journey to reaching 10,000 subscribers on YouTube.

Ready to unlock the secrets of hot tub success and relaxation? Discover the transformative power of hot tubs and learn about the new Freshwater IQ system exclusive to 2024 models. We break down how this cutting-edge technology simplifies water care, ensuring optimal performance and user satisfaction. Our discussion touches on the unexpected health benefits of hot tub use, from improved sleep to enhanced mental clarity, and how these experiences have turned a former motorcycle enthusiast into a passionate hot tub advocate. Plus, there's a playful twist on the evolution of nicknames, as "Magic" becomes "Frankadelic," marking a fresh chapter in Frank's life and career.

Dive into the technical side of hot tub maintenance with our comprehensive guide to balancing saltwater systems. We provide step-by-step instructions on setting up your hot tub, highlighting the importance of maintaining water hardness, alkalinity, and pH levels for a smooth experience. Frank's Fix-It Tips offer practical advice on preparing your hot tub for the Freshwater IQ system, while the Soak Spotlight shines on the Caldera Niagara hot tub, celebrated for its exceptional comfort and customizable features. Whether you're a seasoned hot tub owner or just starting out, this episode is packed with valuable insights and inspiration to elevate your hot tub experience.

Links that I mentioned in the podcast:

Freshwater IQ Start Up Sheets
Spa School Video
pH & Alkalinity Balance Cheat Sheets
Clean Your Filter Facebook Page



Looking for answers to your hot tub questions? Look no further than Hot Tub Clarity! Our easy-to-understand guide is available now on Amazon. Simply search for Hot Tub Clarity Book and get your copy today. Plus, while you're there, check out our log books to keep your hot tub maintenance on track. Trust us, you won't regret it!

Support the show

Show Transcript

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00:00:00.360 --> 00:00:05.891
Hey Hot Tubbers, welcome to the podcast Tub Talk with the Hot Tub Lady and Frank.

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Say hi, frank.

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Hello everybody.

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So welcome, welcome, welcome.

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I'm so excited to have you guys here today.

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We are doing our premiere episode of season five and if you guys have been following me for a while which I know you have, we have just it's been a while since I've been on and it has just been a lot of life has happened in the last year.

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Basically it's been about a year since I've been on here.

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I've shot a few videos here and there, but it's been a while since I have done a podcast.

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I think the last one was with Matt Giovanni from Swim University and that was clear back in March of last year.

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So there has just been a lot of life happened.

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I know you guys have all been wondering where am I at, what's going on, that type of thing and it's just been a crazy year.

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The year started off with I had some health issues that really slowed me down for a while.

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I'm all good now, everything's fine, so no worries there.

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So we had that going on.

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And then we lost some really important people to us.

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Frank's father, Daryl, had passed away, has to be one of the kindest, most amazing man I've ever met in my entire life and that was definitely a blow to the family and just a few short months later his oldest brother, randy, had passed away, and he was just a patriarch of the family, the oldest of nine kids, frank's the baby of nine kids.

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Just a lot happened in there, and that which then leads me up to.

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I actually lost my ex-husband Alan Stauffer, which anybody who knows him or knows me.

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He is the reason that I'm even in the hot tub world he is.

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I've got to give a shout out to him.

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I wouldn't be here today if it wasn't for him.

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And.

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Frank was lucky enough to get to work with him as well, and but he was one of the most knowledgeable people that could that was ever in the industry, and so not only was it a blow to our family that he's not here, it was a blow to the industry that he is no longer part of us.

00:02:14.284 --> 00:02:20.426
He knew a lot of stuff, so, so just a shout out to him he is the reason that I am the hot tub lady.

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It was actually his idea clear back in 2003.

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He tagged me the hot tub lady and we did some marketing stuff back then, and the knowledge that I have is from him.

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Big shout out to Alan.

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One of the things that he said the most and that always it rings true with our staff, it rings true with all of you guys.

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When you have a hot tub, and sometimes you get a little bit stressed out and you can't get the water balanced or the filters are cloudy or something along that lines, when that's happening you're just like, oh, is this worth it?

00:02:52.474 --> 00:02:54.259
It is worth it 100%.

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But one of the things that he always said and I always try to keep in mind, is that it is a box of water that squirts and we're all going to be okay.

00:03:04.596 --> 00:03:05.944
So just keep that in mind.

00:03:05.944 --> 00:03:06.700
That's all it is.

00:03:06.700 --> 00:03:09.871
It's just a hot tub that makes you, it's just a box of water that makes you feel better.

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So that makes a huge difference.

00:03:11.282 --> 00:03:15.293
And then, with all of that being said, so we had that going on.

00:03:15.741 --> 00:03:19.445
And then, of course, frank here retired from UPS.

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For 33 years at UPS he had the 25-year safe driving award, just totally did everything that he could to be a great UPS guy.

00:03:30.405 --> 00:03:35.561
But in part of that process I needed to get back down to Sioux Falls.

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So with him retiring, I was no longer going to drive from Sioux Falls to Watertown on a daily basis.

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So I needed to get moved down to Sioux Falls.

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And we did move back down to Sioux Falls.

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We're actually living in T South Dakota now and Frank has joined us and I switched locations.

00:03:54.203 --> 00:03:58.920
I'm now working for Combined Pool and Spa in Sioux Falls selling Caldera hot tubs.

00:03:58.920 --> 00:04:07.626
But part of that agreement for me to come back to work was Frank needed to come work with us as well, and Frank is now our.

00:04:07.645 --> 00:04:08.247
So here I am.

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Here you are doing an awesome job.

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Anybody's had the privilege of working with Frank.

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He is our customer satisfaction employee and his number one goal is to make sure he is our expert on the freshwater IQ salt systems.

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So he has gone out and started.

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I don't know how many hot tubs do you think you've started.

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I was trying to count them.

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It's overwhelming.

00:04:31.947 --> 00:04:35.471
It's definitely over 20, maybe a little bit under 50.

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You're way closer to 50.

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Yeah, way closer to 50.

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And what he does is he goes out and he starts them and we have a program called the Smart Start System.

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Anybody buys a hot tub from Combined Pool and Spa.

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You can actually buy that program and he'll come out and he just does an amazing job and we'll definitely get into some more tips and tricks on that.

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We actually have a feature now.

00:04:56.103 --> 00:05:02.560
So Frank is going to be joining me on the podcast, so we are super excited to have you guys with us.

00:05:02.740 --> 00:05:18.569
We have Kyle and Kayla doing some moderating in the chat, so if you guys have any questions there, but just a lot of really great huge life events have happened and so that is why you haven't seen me on the YouTube as often as as maybe you should have.

00:05:18.569 --> 00:05:21.552
But it's still growing and it's still doing a.

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Really you guys are still supporting me and I appreciate that and we're doing well with all the things on YouTube.

00:05:28.656 --> 00:05:32.403
So we're 100% here and the podcast is still growing.

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I'm absolutely shocked, with the sabbatical that I have taken, how much you guys are still in support and still part of the system.

00:05:39.225 --> 00:05:39.987
Thank you for that.

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Your support does mean a lot and, with that being said, we are now going to be with the new schedules and everything.

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Tuesday night is going to be our live YouTube streaming.

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So we'll be on here every Tuesday night at 630 to answer questions, shoot the podcast, do all the things there we have.

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Like I said, we have a few new features that are going to be pretty awesome, but we'll be here for that and then the new podcast will drop every Wednesday.

00:06:06.882 --> 00:06:13.685
So we have every intention of being here on a weekly basis for you guys and again, thank you so much for joining us.

00:06:13.685 --> 00:06:22.908
So our first feature that we're going to have in our podcast is going to be tub time trends.

00:06:22.908 --> 00:06:23.610
That's hard to say.

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That's hard Trends.

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That's hard to say.

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That's hard to say.

00:06:26.677 --> 00:06:27.480
That's hard to say.

00:06:28.300 --> 00:06:29.887
Well, first of all let me introduce myself.

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I'm Frank and I just really really appreciate Jackie inviting me on the show.

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You know, with my coming experience, like I said, she's went over retired from UPS and lost my father, brother.

00:06:41.831 --> 00:06:50.230
We've lost Alan, Jackie's ex, a very knowledgeable person in the hot tub world, and I've come into the situation, had to feel some shoes here.

00:06:50.230 --> 00:06:55.824
It's been very overwhelming for me to come to this company and then just so more.

00:06:55.824 --> 00:07:00.603
Everybody's been so good, more inviting to me to come in and I'll tell you what from you.

00:07:00.603 --> 00:07:05.565
I've learned an incredible amount of knowledge from you and I want to thank you for that and we to go to a big crowd.

00:07:05.565 --> 00:07:08.271
Congratulations on jackie, the hot tub lady.

00:07:08.271 --> 00:07:11.269
This youtube channel, I guess at 10 000 subscribers, right?

00:07:11.269 --> 00:07:13.497
Yeah, you still got that horns and balloons stuff.

00:07:13.497 --> 00:07:18.130
We're gonna get to that later, actually not to organize, but congratulations again and oh, I do have this.

00:07:18.232 --> 00:07:21.706
I could and we can do the I better not we can do the clap.

00:07:21.706 --> 00:07:23.990
No, that's the music.

00:07:24.009 --> 00:07:24.971
No no, no, no.

00:07:24.971 --> 00:07:28.648
Anyway, congratulations and I am looking forward to being part of your show.

00:07:28.648 --> 00:07:34.930
And yeah, like you said, it's been a big year for us and I'm excited to bring some of my new knowledge, which have been trained by her.

00:07:34.930 --> 00:07:55.069
A guy named Kyle, very knowledgeable man, has brought me a big, huge step in the business and a couple others, like I say, Alan was a big part of it and a couple other guys I don't know if I can mention their names or not, but I've been very overwhelmed to join Combined and what they have taught me and now what I'm bringing to customers.

00:07:55.069 --> 00:08:00.732
I don't think I've had any callbacks yet and been going out there trying to learn as I go, Like I say.

00:08:00.732 --> 00:08:09.951
Jack says I'm probably over 50 freshwater IQ starts and I love every minute of it and each one I get smarter at and each one we get better at, but it's been very fun experience.

00:08:10.540 --> 00:08:12.403
And you're doing an absolutely fantastic job.

00:08:12.504 --> 00:08:25.069
And I think the part of this, that reason that you do such a fantastic job is and we'll get into the feature here in just a second but how much of a hot tubber yourself that you've become.

00:08:25.069 --> 00:08:32.965
When we first met and first got married, I was moving up there and he was a motorcycle rider and I was a hot tubber.

00:08:32.965 --> 00:08:35.392
And I was moving up and he said we don't need the hot tub.

00:08:35.392 --> 00:08:37.788
And I'm like then we don't need the motorcycle and I'm not coming.

00:08:37.788 --> 00:08:39.466
How would you say that?

00:08:39.860 --> 00:08:51.466
Oh, I like the hot tub more on my motorcycle now and that comes with about six years of hot tub and we'll get into what this hot tub does for you and all the features and the great mindseting stuff, the better sleep and all that stuff.

00:08:51.466 --> 00:08:52.240
We can talk about that later.

00:08:52.240 --> 00:08:54.326
But yeah, I still love my motorcycle.

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I lied about that.

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But yeah, being in the hot tub world has definitely made a change in my life, made me get through my last six years of UPS.

00:09:01.265 --> 00:09:08.506
I will swear upon that and I will totally agree with how much better sleep I had, how much better brain I had going into my job.

00:09:08.528 --> 00:09:09.168
Yeah, so it's.

00:09:09.168 --> 00:09:10.392
I will tell you.

00:09:10.392 --> 00:09:14.207
If he's done anything to me is he's turned me into a morning user.

00:09:14.207 --> 00:09:20.927
I used to be an evening user only, and since I've moved in with him he he was a he's a morning guy.

00:09:20.927 --> 00:09:31.192
I'm not a morning person, but he's a morning guy, and so we would get up and use the hot tub in the morning and I want to use it with him, and now I have become a morning user and I absolutely love to use my hot tub in the morning.

00:09:31.192 --> 00:09:34.028
But we do have a question here real quick.

00:09:34.028 --> 00:09:45.854
Kayla says how new is the IQ system and can I put it on my older freshwater hot tub?

00:09:47.621 --> 00:09:48.583
That's a good question.

00:09:48.583 --> 00:09:52.293
No, I'm going to let you answer that.

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You're going to, let me answer it.

00:09:53.464 --> 00:09:54.947
So the IQ is actually brand new.

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This year they just introduced that you can only get that on 24 models, and you can only get that on 24 and newer models.

00:10:02.293 --> 00:10:03.315
So that is where the freshwater IQ is.

00:10:03.315 --> 00:10:08.368
And if you guys don get that on the 24 and newer models, so that is where the Freshwater IQ is.

00:10:08.368 --> 00:10:19.587
And if you guys don't know what the Freshwater IQ is, it's actually a device that you can add to the hot tub, and what it does is it actually tests the water for you and tells you exactly what you need to be doing.

00:10:19.587 --> 00:10:25.506
So it takes all the guesswork out of monitoring your hot tub and it's absolutely amazing.

00:10:25.720 --> 00:10:39.727
And to finish answering your question, kayla, no, you cannot put it on your older hot tub, see, I would have been wrong, see, that's why I wanted you to answer that, because there was a question out there and this is when I first started and there's some model that said you could put one into the 2023s.

00:10:39.727 --> 00:10:41.659
But thank you for answering that question.

00:10:42.100 --> 00:10:43.403
No, it is 2024.

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Only You've been on a couple of situations where I've sold 23s that I thought were 24s.

00:10:48.974 --> 00:10:51.325
We had to exchange the hot tub out because you did save me.

00:10:51.325 --> 00:10:51.966
Kyle saved me.

00:10:51.966 --> 00:10:56.621
Kyle did save you and we got.

00:10:56.621 --> 00:10:58.028
So this is Frank's nickname.

00:10:58.028 --> 00:11:04.111
So Frank's nickname has been Magic for his entire life, but now at Combined Pool and Spa, it is Frankadelic.

00:11:05.495 --> 00:11:07.403
Yeah, frank and Alec is my new nickname.

00:11:07.403 --> 00:11:12.344
Like I said, for 33 years I went by Magic, just some of the UPS things we don't want to go into that.

00:11:12.344 --> 00:11:15.423
I like my new nickname and I like my new life.

00:11:15.423 --> 00:11:17.702
Thank the good Lord for UPS, for them 33 years.

00:11:17.702 --> 00:11:22.206
But I'm done and finally moved on to something else and actually really enjoying it.

00:11:22.355 --> 00:11:25.154
Anyway, that kind of leads into our first feature.

00:11:25.154 --> 00:11:32.347
Every week we're going to talk about tub time trends.

00:11:32.347 --> 00:11:34.278
Maybe we're going to talk about that, I don't know if.

00:11:34.379 --> 00:11:35.844
I'll be able to do that.

00:11:36.245 --> 00:11:42.405
And this week we're going to talk about Freshwater IQ, because it is the hottest, coolest technology that is out there.

00:11:42.405 --> 00:11:44.376
It does test the hot tubs for you.

00:11:44.376 --> 00:11:47.322
I will tell you every single customer that comes in.

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I'm selling back on the sales floor and that's what I'm doing.

00:11:50.696 --> 00:11:51.658
That's what I love.

00:11:51.658 --> 00:11:55.066
That is what I need to do to survive.

00:11:55.066 --> 00:12:00.125
Life is I have to sell hot tubs because I know how good they are for people and what they're going to do for them.

00:12:00.634 --> 00:12:04.202
But this Freshwater IQ is just new technology.

00:12:04.202 --> 00:12:08.779
You're going to find it on the Caldera spas and Hot Springs also has that.

00:12:08.779 --> 00:12:09.783
But what, what it is?

00:12:09.783 --> 00:12:12.037
It works with the salt systems only.

00:12:12.037 --> 00:12:17.576
So you do have to have a salt system on your hot tub and then it will actually test the water for you.

00:12:17.576 --> 00:12:27.886
It will test your chlorine level, it'll test your ph, it'll test how much salt is in the water and it will also test how much life is left in your sensor and your salt cell.

00:12:28.227 --> 00:12:32.562
So a couple of things that you need to know about these is it does have to be with a salt system.

00:12:32.562 --> 00:12:34.744
That salt system is.

00:12:34.744 --> 00:12:46.023
The extra expense of that salt system is you do have to replace those salt cells every three to four months and the hot tub with this IQ will tell you exactly when you need to do it.

00:12:46.023 --> 00:12:56.557
And then the other thing you need to replace is the sensor and the sensor has to be replaced once a year and the two maintenance items that you're going to have on a salt cyst.

00:12:56.557 --> 00:13:05.505
On these freshwater IQs, some of the cool features, or some of the reasons why you would do this, is one the water just feels absolutely amazing.

00:13:05.505 --> 00:13:08.158
I totally enjoy my freshwater IQ.

00:13:08.158 --> 00:13:15.725
It is so easy to take care of and, I'm not going to lie, this has been the easiest hot tub I have ever owned, the one we currently have.

00:13:15.725 --> 00:13:18.038
It might be because I'm making you take care of it.

00:13:19.041 --> 00:13:24.639
It's been super simple so part of his training was that he actually had to take care of our hot tub that we have.

00:13:24.639 --> 00:13:36.162
But he's doing a great job and he did help me out with the Grandy that we had in the past and it was minimal that you helped, but this is way easier and way less work.

00:13:36.363 --> 00:13:37.125
Oh, and it's much more.

00:13:37.125 --> 00:13:39.922
Yeah, yeah, don't want to get into what's the better hot tub.

00:13:40.355 --> 00:13:41.436
No, we're not going to jump down that road.

00:13:41.436 --> 00:13:42.076
They're all good hot tubs.

00:13:42.096 --> 00:13:44.597
They're all a box of water, they're squirts or whatever.

00:13:44.597 --> 00:13:47.900
Freshwater IQ system is the cat's meow, it is the bomb.

00:13:47.900 --> 00:13:53.585
Like I say, I've been doing this since March or whatever, and I've done probably three a week since I've been going.

00:13:53.585 --> 00:13:56.006
I've learned as I've gone and it's been just.

00:13:56.006 --> 00:14:12.259
It's a really super new feature out there that it's, if you go, do the frog at ease ones and just the chlorine hot tubs, which there's nothing wrong with them.

00:14:12.259 --> 00:14:15.048
I love them all, but this Fresh iq system has just really taken over, and how easy and simple it is once you get it going.

00:14:15.048 --> 00:14:15.711
And it's very important, though.

00:14:15.731 --> 00:14:23.140
You get that real good start to it, though, and we'll explain that you don't want to get too far ahead of it, but if you guys are looking for the latest technology, that is definitely it.

00:14:23.140 --> 00:14:23.883
Now I will tell you.

00:14:23.883 --> 00:14:31.268
I am going to california here in a couple of not even about a month from now, and there is some exciting stuff.

00:14:31.268 --> 00:14:33.922
They're being very tight lipped about what's going on this year.

00:14:33.922 --> 00:14:41.778
We usually we have at least a inkling of the new stuff that's coming out this year, but they're being very tight lipped about what's going to happen.

00:14:41.778 --> 00:14:48.760
So I am excited, excited about some new stuff that I will be sharing after in January on some of the stuff that's happening there.

00:14:48.760 --> 00:14:57.542
But every week I'm going to bring something new that's in the hot tub industry that I think you guys need to be aware of and that you're absolutely going to love.

00:14:57.542 --> 00:14:59.407
Kayla had another quick question.

00:14:59.407 --> 00:15:05.668
She says can I replace the sensor myself or do I need to call my service center?

00:15:06.794 --> 00:15:07.999
Oh, that's super simple, Kayla.

00:15:07.999 --> 00:15:10.605
Once you see one video, it's very easy.

00:15:10.605 --> 00:15:12.278
You can replace it yourself.

00:15:13.160 --> 00:15:14.644
We actually have that video on the channel.

00:15:14.664 --> 00:15:15.046
Yes, we do.

00:15:15.046 --> 00:15:16.238
I will link it down.

00:15:16.238 --> 00:15:19.225
We've done three or four of them, but it's super simple.

00:15:19.394 --> 00:15:21.902
But it is super simple, but we do need to get that.

00:15:21.922 --> 00:15:22.464
But you have to do it.

00:15:22.464 --> 00:15:23.535
The right steps in the right way.

00:15:24.157 --> 00:15:26.282
So it's you do have to.

00:15:26.282 --> 00:15:54.405
We need to get more of that content out there for you guys no-transcript and that type of stuff and better sound effects for the podcast itself.

00:15:54.405 --> 00:15:57.583
But now we're going to have Frank's Fix-It Tips.

00:15:57.583 --> 00:15:58.265
What do you got for us?

00:15:58.655 --> 00:16:01.322
I don't know about Fix-It Tips but it depends on where we're starting from.

00:16:01.322 --> 00:16:05.298
But I guess I've been overwhelmed with how many hot tubs I've done in this last five month period.

00:16:05.298 --> 00:16:05.578
Month period.

00:16:05.578 --> 00:16:09.126
And let's say I'm going up to a DCR which is drain, clean and refill a hot tub.

00:16:09.126 --> 00:16:14.561
I take a lot more steps and I don't want to get into that now.

00:16:14.561 --> 00:16:16.591
But let's say you just bought a new hot tub and you're going to get the freshwater IQ system.

00:16:16.591 --> 00:16:19.798
So what you want to do is, when you get your hot tub all set, you want to start with that water.

00:16:19.798 --> 00:16:22.761
You want to fill it up to the necessary water line with water softer.

00:16:22.761 --> 00:16:25.405
I think we got videos on how to fill your water up.

00:16:25.485 --> 00:16:29.552
And the best tip I have is you want to.

00:16:29.552 --> 00:16:31.153
This is not a tip.

00:16:31.153 --> 00:16:31.875
This is guaranteed.

00:16:31.875 --> 00:16:35.683
What you must have to do is you got to make sure you're balanced.

00:16:35.683 --> 00:16:37.148
You balance your water.

00:16:37.148 --> 00:16:39.779
Your pH and alkalinity have to be balanced.

00:16:39.779 --> 00:16:43.087
Before you start this freshwater IQ system.

00:16:43.995 --> 00:16:49.509
And so what that means is your alkalinity needs to be between 80 and 120.

00:16:49.509 --> 00:16:57.956
You can go up to 150, but that's where that alkalinity has to be, and for some of you who have really hard alkalinity, that is a challenge to get into.

00:16:57.956 --> 00:17:01.104
We have places around here Minnesota, iowa that type of thing.

00:17:01.104 --> 00:17:07.028
It can take up to 16 days of two tablespoons every day of pH decreaser to get that down.

00:17:07.028 --> 00:17:17.582
Here in Sioux Falls we actually have pretty low alkalinity, so all we do there is we just add a little bit of alkalinity increaser and boom, we are exactly where we need to be on that alkalinity.

00:17:17.582 --> 00:17:23.483
And then the next thing that you need to have is your pH, and that needs to be at 7.6.

00:17:23.483 --> 00:17:28.019
You cannot balance your pH until that alkalinity is in line.

00:17:28.019 --> 00:17:35.862
So alkalinity first, ph second, and then the third thing that is super important on a salt system is your hardness.

00:17:35.862 --> 00:17:38.188
And how do we get the proper hardness?

00:17:38.575 --> 00:17:40.118
First of all, let's jump back to.

00:17:40.118 --> 00:17:44.537
You have to explain to people when they have a just get the hot tub.

00:17:44.537 --> 00:17:45.682
They've never had a hot tub before.

00:17:45.682 --> 00:17:52.079
Okay, Tell them what a test strip is and how do they know what a pH is and what is alkalinity state.

00:17:52.079 --> 00:17:54.546
This is the things that we have to let you customers know.

00:17:54.546 --> 00:18:11.179
As I walk up there and I'm going to orientate your hot tub, I prefer to fill it up and get you right on the right start, but if you're going to do it yourself, you must get that water to the necessary water line which is over the jets, and you'll know by somebody telling you when you purchase a hot tub.

00:18:11.179 --> 00:18:20.641
Hopefully your salesman goes through all this stuff with you beforehand, but the proper way is get all that filled and we go back into balancing your pH and alkalinity before you start anything.

00:18:20.641 --> 00:18:24.839
Now you can go into the hardness, Okay.

00:18:24.880 --> 00:18:32.740
So it's really important that your hardness on a salt system has to be 75 part per million or lower, and there's two ways you can get there.

00:18:32.740 --> 00:18:36.164
Typically, I know there's markets out there.

00:18:36.164 --> 00:18:45.223
I have people every once in a while say I have to raise my hardness In this market here in the Midwest.

00:18:45.223 --> 00:18:46.166
That is not the case.

00:18:46.166 --> 00:18:52.929
But you have to either use the on-the-go water softener or you're going to use the vanishing act and you're going to have to lower that down.

00:18:52.929 --> 00:18:58.306
If you are not at 75 part per million or lower, the salt system is not going to work.

00:18:58.306 --> 00:19:01.461
So that's really important that we get that in line.

00:19:01.461 --> 00:19:13.544
So once we get your alkalinity between 80 and 120, your pH at 7.6, and your hardness at 75 parts per million or lower, the next thing you have to balance is your salts.

00:19:14.756 --> 00:19:21.503
See, I'm good at doing this, but she's good at saying it All the little line numbers, whatever she's got nailed.

00:19:21.503 --> 00:19:22.586
So, thank you.

00:19:22.586 --> 00:19:24.080
Thank you for that great explanation.

00:19:24.080 --> 00:19:25.941
Okay, go on with the salt.

00:19:26.355 --> 00:19:28.604
So it helps if you've got the test strip sitting right in front of you.

00:19:28.797 --> 00:19:30.752
Yes, yes, next time I'll have a test strip sitting out there.

00:19:30.752 --> 00:19:34.359
Yes, yes, we need to have the but yeah.

00:19:34.519 --> 00:19:36.766
so the next thing you got to balance is your salt.

00:19:36.766 --> 00:19:40.934
So you have to be at least 1750 parts per million on the salt.

00:19:40.934 --> 00:19:47.067
And anybody that's followed me in the past, I've always told you that you want to be 1750, no higher.

00:19:47.067 --> 00:19:54.219
Want to be 1750, no higher.

00:19:54.219 --> 00:19:57.429
I am finding that these IQs are actually wanting it somewhere between 1750 and about 2000.

00:19:57.429 --> 00:19:59.213
And they're actually working a little bit better on the higher side.

00:19:59.213 --> 00:20:05.457
But you want to test that with your saltwater test strip and that is completely different than your five way test strip.

00:20:05.457 --> 00:20:14.942
But there's a saltwater test strip and you want to wait 30 seconds and it gets lighter as it gets, lighter as it 20 seconds.

00:20:15.624 --> 00:20:16.285
Okay, thank you.

00:20:16.285 --> 00:20:17.307
It is 20 seconds.

00:20:17.548 --> 00:20:19.038
You're in the 30, you might be in danger.

00:20:19.057 --> 00:20:23.714
So the test strip starts out really dark and in a it actually gets lighter.

00:20:23.714 --> 00:20:31.500
And so you want to get in that 1750 to 2500, or, I'm sorry, 2,050 part per million, and you got to get that dialed in.

00:20:31.500 --> 00:20:53.457
And then the next thing you're going to do is you're going to turn on your salt system not the Freshwater IQ, the salt system, and we've got to get those salt systems producing chlorine on their own before you turn on that sensor on their own, before you turn on that sensor.

00:20:53.457 --> 00:21:04.223
Because if you turn that sensor on for the Freshwater IQ before it's ready even if you just want to peek and see how is this, or am I close you got to test the test strips until you get that dialed in.

00:21:04.223 --> 00:21:08.118
Once that's dialed in, then you can turn on the Freshwater IQ.

00:21:08.118 --> 00:21:14.210
If you do it beforehand, you've got to you really mess it up and you basically got to reset the whole system.

00:21:14

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