Protect Your Hot Tub: Avoiding Counterfeit Salt Cells and Essential Maintenance Tips
Show Notes
Discover how to safeguard your hot tub investment from the insidious threat of counterfeit salt cells in this episode of Tub Talk with the Hot Tub Lady. Joined by the insightful Frank Johnson, we shine a light on the growing issue of fake products infiltrating online marketplaces like Amazon. These imposters are more than just a nuisance; they are causing significant damage to hot tubs everywhere. Learn from our experiences as we urge you to choose authenticity and reliability by purchasing from trusted local dealers or their verified websites to keep your hot tub in pristine condition. If you need a trusted dealer you can buy Freshwater Salt Cells from Jacque and Franks employeer Combined Pool and Spa Here.
As we navigate the intricacies of hot tub maintenance, we emphasize the critical role of proper salt system care and the support of local dealers. Uncover practical solutions to common maintenance challenges, such as rising pH levels, which can disrupt the chemical harmony in your hot tub. Our discussion sheds light on the science behind chlorine generation and how it impacts water quality. Get equipped with the knowledge you need to maintain a balanced freshwater IQ system, with actionable steps that address the nuances of different water conditions.
In an interactive Q&A session, explore the unbeatable value of the Caldera Merino hot tub, which strikes a perfect balance for budget-conscious buyers without compromising on quality. With its impressive features and a remarkable 20-year parts guarantee, the Merino promises long-term satisfaction. We share expert tips on managing water chemistry, from allowing chemicals time to work their magic to choosing a consistent testing method for reliable results. Don’t miss out on these essential insights that will elevate your hot tub ownership experience to a whole new level.
Looking for answers to your hot tub questions? Look no further than Hot Tub Clarity! Our easy-to-understand guide is available now on Amazon. Simply search for Hot Tub Clarity Book and get your copy today. Plus, while you're there, check out our log books to keep your hot tub maintenance on track. Trust us, you won't regret it!
00:00:00.040 --> 00:00:05.320 Hey Hot Tubbers, welcome to the podcast Tub Talk with the Hot Tub Lady and my host.
00:00:05.320 --> 00:00:08.067 Joining me is Mr Frank.
00:00:08.067 --> 00:00:10.391 Johnson, frank Johnson.
00:00:11.292 --> 00:00:11.814 Glad to be here.
00:00:12.502 --> 00:00:13.285 We're glad to have you here.
00:00:13.285 --> 00:00:18.085 Just want to welcome everybody back to episode three of season five.
00:00:18.085 --> 00:00:22.010 It's been five seasons already that we've been doing this or I've been doing this.
00:00:22.010 --> 00:00:30.189 You just joined me recently, but that's what we've got going on there and just so you all know if you're new to the live stream.
00:00:30.309 --> 00:00:40.844 we go live every tuesday at 6 30 and then the podcast goes live on all your favorite platforms on wednesday morning so you can always catch the new stuff there.
00:00:40.844 --> 00:00:52.152 We will be taking a couple weeks off next week because next Tuesday is Christmas Eve already and next Wednesday, the Tuesday after that, is New Year's Eve.
00:00:52.152 --> 00:00:57.737 So we'll be taking the two weeks off after that, but we will be right back right after the new year.
00:00:57.756 --> 00:00:58.701 It'll be a whole different year.
00:00:59.843 --> 00:01:04.394 Before we get into today's episode, I want to do a big shout out to David Wright.
00:01:04.394 --> 00:01:09.766 David shared the podcast on LinkedIn last week and I really appreciate that.
00:01:09.805 --> 00:01:25.031 So he did win the log book and at the end of this episode we are going to be giving away one of our super cool sip soak and soothe hot tub lady coffee mugs to go along with the 30-day soak challenge.
00:01:25.031 --> 00:01:29.751 Stay tuned to the end of the episode and I will tell you guys how you get to win that.
00:01:29.751 --> 00:01:32.046 But let's just get into it.
00:01:32.046 --> 00:01:38.493 It's the big thing I want to talk about today because this has become a super popular topic.
00:01:38.493 --> 00:01:48.569 So I get literally hundreds of messages every week from all the different platforms, whether you follow me on Instagram or YouTube or TikTok or wherever.
00:01:48.569 --> 00:01:57.153 But every once in a while I've got somebody's having issues that their freshwater IQ is or even just their regular salt system.
00:01:57.153 --> 00:02:02.328 Let's not even include the freshwater IQ in this mix, but they're getting error messages.
00:02:02.328 --> 00:02:05.254 The messages are telling them anything.
00:02:05.254 --> 00:02:12.887 They have high salt, they have high pH, their salt system isn't working completely, the water is completely gross.
00:02:12.887 --> 00:02:17.584 There's all kinds of things that happen and I start going through the process Okay, where's your hardness at?
00:02:17.584 --> 00:02:18.668 Where's your salt at?
00:02:18.668 --> 00:02:21.247 Where's your pH at?
00:02:21.247 --> 00:02:27.784 I start asking all those questions and I've actually had to start asking lately where did you buy your salt cell?
00:02:27.784 --> 00:02:32.221 Because there are a ton of counterfeit salt cells out there.
00:02:32.221 --> 00:02:35.754 I hate to say amazon is one of the worst place to buy them.
00:02:35.754 --> 00:02:42.907 You have to be really careful because they're the fakes look just as good as the reels as the real salt cells.
00:02:42.907 --> 00:02:52.409 And there are even companies on Amazon that are faking even on Google in general that are faking out good friends of mine.
00:02:52.409 --> 00:03:00.052 They're stealing their websites and making them look like their website and they're selling these salt cells and there's.
00:03:00.052 --> 00:03:01.342 Just check the website.
00:03:01.342 --> 00:03:06.533 If it looks fishy in any way, shape or form, it is probably not a real salt cell.
00:03:06.533 --> 00:03:17.330 And the more important thing about these counterfeit salt cells is, a they're not producing chlorine, they're not working correctly and B they're wrecking hot tubs.
00:03:17.330 --> 00:03:32.861 They are absolutely wrecking salt systems and in some cases you're paying up to $1,800 to get that salt system in your hot tub and now you're putting this counter $1,800 to get that salt system in your hot tub, and now you're putting this counterfeit salt cell in the system and it is literally messing with the brains of your hot tub.
00:03:32.942 --> 00:03:37.461 So you really need to be careful where you buy your hot tub or where you buy your salt cells.
00:03:37.461 --> 00:03:43.902 I highly recommend the number one place that you need to go is you need to go to the dealer that you bought your hot tub from.
00:03:43.902 --> 00:03:48.752 You bought it from your local dealer for a reason they're there to take care of you.
00:03:48.752 --> 00:03:52.304 It is really important that you support them and you go back to them.
00:03:52.304 --> 00:03:54.408 That is the best place that you should go.
00:03:54.408 --> 00:04:02.822 If you have to order them online, please, please, make sure you're ordering it from your dealer's website and not a fake website.
00:04:02.822 --> 00:04:07.992 I do have links in the show notes down below where I'm working at now Combined Pool and Spa.
00:04:07.992 --> 00:04:15.169 If you need me to, I will personally pack those salt cells, but these fakes look really good and, in fact, let me-.
00:04:15.240 --> 00:04:17.206 So why are the people purchasing them?
00:04:17.586 --> 00:04:18.309 Oh, because they're cheaper.
00:04:18.309 --> 00:04:19.130 Bottom line is-.
00:04:19.220 --> 00:04:20.165 Well, that's what they need to know.
00:04:20.961 --> 00:04:34.401 They're buying them because they're cheaper and, to be honest with you, if it's below $99, it's a fake.
00:04:34.401 --> 00:04:36.165 Watkins has a map pricing and unfortunately that is the lowest that any of us can go.
00:04:36.165 --> 00:04:38.129 So, for example, we can see one here for $74 right here.
00:04:38.129 --> 00:04:39.901 That's not okay, that's not legit.
00:04:39.901 --> 00:04:40.963 That's a fake salt cell.
00:04:40.963 --> 00:04:45.151 You can look at these down here on the end $189 for three.
00:04:45.151 --> 00:04:46.293 Those are fakes.
00:04:46.293 --> 00:04:48.079 Those are going to wreck your hot tub.
00:04:48.079 --> 00:04:56.514 So that few dollars that you're going to save on that hot tub or on that salt cell, you're actually going to wreck your $25,000 hot tub.
00:04:57.740 --> 00:04:59.560 This is a really big deal.
00:04:59.560 --> 00:05:00.322 There's a ton of them.
00:05:00.322 --> 00:05:01.343 There's a ton of them.
00:05:01.343 --> 00:05:11.610 They're coming in from China and they are just a bad actor and it's not worth the money.
00:05:11.610 --> 00:05:17.874 And I have yet to find anybody who's actually gotten one of these counterfeit salt cells.
00:05:17.874 --> 00:05:19.935 And they work properly.
00:05:19.935 --> 00:05:22.817 So you're just wasting your money.
00:05:22.817 --> 00:05:27.141 Yep, we sure haven't.
00:05:27.141 --> 00:05:27.762 So it's been an issue.
00:05:27.802 --> 00:05:30.228 So, and the great thing about buying it from your local dealer is they have record of it.
00:05:30.228 --> 00:05:39.432 So if something were to happen and I can't speak for every dealer in the nation, but I know at our dealership if you're really having an issue and I haven't seen a bad salt cell.
00:05:39.432 --> 00:05:41.779 That is a non-counterfeit.
00:05:41.779 --> 00:05:44.584 I haven't seen a bad one in three years.
00:05:44.584 --> 00:05:46.065 I bet they really have.
00:05:46.065 --> 00:05:48.309 They've got that dialed in.
00:05:48.309 --> 00:05:50.572 Everything is working perfectly on those salt cells.
00:05:50.572 --> 00:05:51.793 They are not going bad early.
00:05:51.793 --> 00:06:10.459 But if you buy it from a local dealer they're going to have records and they're going to know exactly when you bought that salt cell and there's just some peace of mind there that if for some reason you're having a bad salt cell, we would look at our records and we would honor that and we would replace that for you.
00:06:10.600 --> 00:06:15.411 Now again, I can't speak for all the dealers in the nation, but that is something that our dealership would do.
00:06:15.411 --> 00:06:21.065 But we have to have record that you actually bought it from us and it's just not worth it.
00:06:21.065 --> 00:06:29.646 It is not worth wrecking your hot tub to save a couple hundred or to save $100 on a three pack of salt cells.
00:06:29.646 --> 00:06:33.968 And they look, you guys, they look like they are the real thing.
00:06:33.968 --> 00:06:37.831 They are just definitely they look like it.
00:06:37.831 --> 00:06:39.874 I mean they look like they are.
00:06:39.874 --> 00:06:41.875 I mean they can fool me.
00:06:41.875 --> 00:06:45.038 They look that good but it's just not all there.
00:06:45.038 --> 00:06:52.845 They don't have all the brains in it and they are not communicating with the control panels, and it's just one of those things that I have to tell you guys about.
00:06:52.845 --> 00:06:54.410 Yeah, exactly.
00:06:55.242 --> 00:06:58.190 I just got to give a shout out to Kyle and Kayla.
00:06:59.204 --> 00:07:00.660 Are they having a good time over here in the comments?
00:07:02.367 --> 00:07:04.416 They're having a good time asking us questions.
00:07:04.416 --> 00:07:05.379 And Kayla says you pay for what you get.
00:07:05.379 --> 00:07:05.742 Spend the money.
00:07:05.742 --> 00:07:07.569 Know that you're getting the product you need.
00:07:07.569 --> 00:07:09.365 Oh, I could use a new mug.
00:07:09.365 --> 00:07:10.826 Yes, kayla, we'll get you a new mug.
00:07:10.826 --> 00:07:16.584 And Kyle says, as a customer told me today, frank around and find out.
00:07:18.610 --> 00:07:21.841 Buddy, you actually had a customer say that today.
00:07:21.841 --> 00:07:22.422 That actually happened.
00:07:22.422 --> 00:07:23.682 Yeah well, frank, you actually had a customer say that today.
00:07:23.682 --> 00:07:24.283 That actually happened?
00:07:24.343 --> 00:07:25.625 Yeah well, frank around and find out.
00:07:25.625 --> 00:07:27.166 Did you fix?
00:07:27.226 --> 00:07:27.807 it.
00:07:27.807 --> 00:07:33.454 I had a long day today and it was fabulous and I had a blast and I got everything in order and we got it fixed, yeah.
00:07:33.735 --> 00:07:35.315 Yeah, so it was a good day.
00:07:35.315 --> 00:07:41.704 So if anybody has any questions about the salt cells, just shoot me a message.
00:07:41.704 --> 00:07:45.632 Bottom line if it looks too good to be true, it is probably not the real deal.
00:07:45.632 --> 00:07:47.946 You're going to pay for it later.
00:07:47.946 --> 00:07:51.646 We all get burned by it.
00:07:51.646 --> 00:07:52.509 We all do the thing.
00:07:52.509 --> 00:07:56.190 I just fell for a whole shoe thing the other day.
00:07:56.190 --> 00:07:59.108 I bought all these shoes and they were not the right shoes.
00:07:59.108 --> 00:08:01.326 In fact, I never got the shoes.
00:08:02.100 --> 00:08:05.050 It's like buying a whirlpool and thinking you're getting a hot tub.
00:08:05.050 --> 00:08:08.112 Yeah, there is a big difference.
00:08:09.942 --> 00:08:12.730 So just do yourself a favor and support your local dealer.
00:08:12.730 --> 00:08:14.346 That's the number one thing that you need to do.
00:08:14.346 --> 00:08:18.545 If you need to buy them online, like I said, I have links down below Combinepoolandspacom.
00:08:18.545 --> 00:08:29.728 There's some there my friends over at La Crosse Hot Spring Spas of La Crosse I know that they have really good ones and my friends in Reno Spa and Sauna Company.
00:08:29.728 --> 00:08:32.191 They have a really good website where you can buy them from there.
00:08:32.191 --> 00:08:37.434 All of those I know are really good and I have hundreds and hundreds more of people that you can buy from.
00:08:37.754 --> 00:08:46.563 But just go to your local dealer and buy them from there, and most of them anymore are set up on a auto ship program, so you don't even have to think about it.
00:08:46.563 --> 00:08:48.294 Just every three months they're going to send them out.
00:08:48.294 --> 00:08:51.826 I know that's something we're kicking off at the first of the year and it's just.
00:08:51.826 --> 00:08:59.352 You know you're getting the real deal and it just shows up when you need to do it and that's just a really great thing to do.
00:08:59.352 --> 00:09:01.104 Buy your salt cells from a local dealer.
00:09:01.104 --> 00:09:05.634 You'll be glad you did segment number two.
00:09:05.634 --> 00:09:08.399 Okay, so I missed my graphics.
00:09:09.785 --> 00:09:13.179 I I messed that up, so we didn't have a lot of time today to prepare.
00:09:13.179 --> 00:09:27.869 You're doing just but it's snowing out today beautiful, you would think it was the first snow ever, and nobody's ever driven my oldest, oldest daughter I was standing outside when I came home tonight in the driveway and says dad, isn't this beautiful?
00:09:27.869 --> 00:09:30.886 And I said yeah, sure is it's a beautiful fluffy snow.
00:09:30.907 --> 00:09:36.248 We're going hot I have to shovel it I'll let him worry about shoveling, I'm gonna hot tub.
00:09:36.248 --> 00:09:37.811 It is the perfect.
00:09:37.811 --> 00:09:41.804 These are the type of days that I come home from work to go sit in the hot tub.
00:09:41.804 --> 00:09:43.427 There's no wind, it's just really.
00:09:43.427 --> 00:09:49.850 But anyway, it took me a really long time to get home today, so we're a little rushed that way.
00:09:49.850 --> 00:09:54.751 So we are going to jump into Frank's Fix-It Tips.
00:09:56.520 --> 00:09:57.525 What do you got for me tonight?
00:09:58.360 --> 00:10:11.849 So this has been like a really popular question that I've been getting, and it's people are saying I have to put pH decreaser in my salt cell all the time, why?
00:10:12.655 --> 00:10:24.495 Oh, jackie, I've been out there quite a bit here lately and that's the number one thing is this is why I am out there in the field and I do like to do my own startups, and about 90% of them have been.
00:10:24.495 --> 00:10:26.640 My pH is decreasing.
00:10:26.640 --> 00:10:28.323 Excuse me, my pH is increasing Increasing.
00:10:28.323 --> 00:10:31.269 Excuse me, my pH is increasing.
00:10:31.269 --> 00:10:32.677 I have way too high pH.
00:10:32.677 --> 00:10:43.846 When that first comes up on your monitor, when we get that freshwater IQ all set and the main thing is what I like to go out there and start these freshwater IQs up, I always need a good 24 hours and I follow you three days afterwards.
00:10:44.294 --> 00:10:48.818 Now, in this process, I maintain the chlorine process up.
00:10:48.818 --> 00:10:53.822 Okay, the first three days we have to get that chlorine up to date with your salt and everything else.
00:10:53.822 --> 00:10:57.565 Let's get those chemicals right before we want to even turn that freshwater IQ on.
00:10:57.565 --> 00:11:05.691 So what happens is when we do this chlorine process for the first couple days, this pH will rise.
00:11:05.691 --> 00:11:07.591 Okay, this is normal people.
00:11:07.591 --> 00:11:15.839 Okay, don't panic, you'll get that little red dot Say my pH is too high.
00:11:15.839 --> 00:11:16.221 My pH is too high.
00:11:16.240 --> 00:11:22.086 We get that, I get that, and what you can do is just a simple fix, which is our three tablespoons of decrease every day Depends on how much water you have in your hot tub, but let's start decreasing that.
00:11:22.649 --> 00:11:28.706 Sometimes it might take three days, sometimes it makes 16 days, it's just that level will start to fall down.
00:11:28.706 --> 00:11:31.529 And you're it makes 16 days, it's just that level will start to fall down and as long as your chemicals stay adjusted.
00:11:31.529 --> 00:11:37.706 You got to watch your salt levels and stuff like that too, because if you have no salt in there, we're not getting anywhere, and if you have too much salt, we're not getting anywhere.
00:11:37.706 --> 00:11:55.024 We really want to go into this where you are pretty picture perfect with your chemicals to start with and then, when you do this chlorine process, your pH will rise and we'll get to 10 net down and with pH decreaser and I have the decreaser bottle right here this is what you will start with.
00:11:55.024 --> 00:12:06.000 But about 90% of this freshwater IQ startups have gone that way and just a simple fix you just start decreasing that pH with pH decreaser and it'll start to come down.
00:12:06.542 --> 00:12:15.884 And 100%, and so one of the big things that I need to explain in all of that is a byproduct of just making the chlorine.
00:12:15.985 --> 00:12:34.169 So what these salt systems do is they actually take the salt in the water and they split that molecule is chlorine and sodium and all it's doing is splitting that molecule over and over again and a byproduct of that process actually raises your pH.
00:12:34.595 --> 00:12:50.263 So here in Sioux Falls, where we actually have really low alkalinity and pH to begin with, we are finding that most of our customers are having to put two teaspoons of pH decreaser in every month or so and the hot tub is going to tell you when to do that.
00:12:50.575 --> 00:13:04.225 But Frank was saying at the beginning, if you turn that sensor on before that stuff is balanced, it's going to really mess with it and like we've got a market just outside of us anywhere in Minnesota branding anywhere like that.
00:13:04.225 --> 00:13:07.018 They have super high alkalinity, so your pH is going to.
00:13:07.018 --> 00:13:17.563 You're going to have to take that down really slow and it may take 16 days before you actually get to turn your sensor on and that's why you have to do that.
00:13:17.563 --> 00:13:19.432 But then, after you get it balanced, you're still going to.
00:13:19.432 --> 00:13:30.190 Anytime you bring in a water test, we're probably going to tell you that you have to lower your pH and that's because there's a byproduct of making that chlorine is actually raising the pH.
00:13:30.190 --> 00:13:35.263 So that is super common and super normal and there's nothing wrong with your salt system.
00:13:35.263 --> 00:13:37.027 That means it's actually working.
00:13:37.794 --> 00:13:39.921 Correct, yeah, and just a few tips to go along with.
00:13:39.921 --> 00:13:41.645 That too is, like I said, check your salt.
00:13:41.645 --> 00:13:50.804 And another tip I have for you is maybe go ahead and pull that filter out and clean it one more time, because sometimes that factory stuff is still in there that the cold water might be.
00:13:50.804 --> 00:13:52.248 It depends on how you get to start up.
00:13:52.248 --> 00:13:57.326 But it never, ever hurts to clean that filter and then just recalibrate.
00:13:57.754 --> 00:13:58.820 How often should they clean the filter?
00:14:00.438 --> 00:14:06.461 Oh, I always tell everybody for sure, once a month, but once every three weeks is actually what you should honestly do.
00:14:07.034 --> 00:14:14.067 Okay, and so I just taught spa school again this week and this was a really popular question and people were like how do you do it this time of year?
00:14:14.067 --> 00:14:19.655 And one of the best things for you to do is I actually have three sets here and I don't even do it anymore.
00:14:19.655 --> 00:14:20.518 Frank does it for me.
00:14:20.518 --> 00:14:27.259 But now we have I have one hot tub in the filter and that's that hot tub's in the filter.
00:14:27.259 --> 00:14:35.565 I have one soaking in my filter cleaner, so I have a container, I have a brick on my filter so it stays submerged.
00:14:35.565 --> 00:14:37.903 About half a bottle of my filter cleaner.
00:14:37.903 --> 00:14:43.044 Actually, on the salt systems, I actually recommend that you guys switch to filter tabs.
00:14:43.044 --> 00:14:44.860 There's less phosphates in there.
00:14:44.860 --> 00:14:48.105 And then I have one filter drying on the shelf.
00:14:48.105 --> 00:14:51.099 Once a month we rotate those out and we're good to go.
00:14:51.099 --> 00:14:52.325 It's cold right now.
00:14:52.325 --> 00:15:00.337 I don't really want to be outside with a hose rinsing off that filter, so I'll let that one soak a little longer and we're good to go, but it's pretty convenient for us.
00:15:00.859 --> 00:15:01.660 And it really is.
00:15:01.681 --> 00:15:05.477 So if you're just down to the one filter, you do got to maintain it and clean that one filter.
00:15:05.759 --> 00:15:08.003 But that is definitely have a second pair.
00:15:08.003 --> 00:15:13.158 Number one service call is a number one service call.
00:15:13.158 --> 00:15:14.822 Hands down is a dirty filter.
00:15:14.822 --> 00:15:17.067 And it does.
00:15:17.067 --> 00:15:26.208 It makes such a huge difference and, unfortunately, if we have to come out and clean your filter that is not covered under warranty, you do get a full service charge for that to happen.
00:15:26.208 --> 00:15:29.558 Always have a spare set available or just make sure that you're cleaning it.
00:15:29.558 --> 00:15:32.586 And while we're on the topic, do you know what our number two service call is?
00:15:33.115 --> 00:15:34.097 I'll let you answer that.
00:15:34.900 --> 00:15:36.905 Our number two service call is not enough water in the hot tub.
00:15:37.355 --> 00:15:40.222 That's what I was going to say, but I didn't want to be wrong.
00:15:40.222 --> 00:15:47.121 So, yes, your water level is very important and as we go through this holiday weekend, I just want to throw a reminder out there to everybody.
00:15:47.121 --> 00:15:56.181 If you do have that extra day off before the kids come home I know I'm out of line here, but, yeah, go ahead and lift that hot tub up and see where your water level's at.
00:15:56.181 --> 00:15:57.163 It might be real important.
00:15:57.163 --> 00:16:04.466 Six kids want to jump in when they're home for Christmas and your hot tub's not going to run correctly because there's not enough water in it or your filter's not clean.
00:16:04.466 --> 00:16:06.515 So 15 minute job.
00:16:07.529 --> 00:16:14.455 So, and it's you just that's one of those things preemptives is way better than actually waiting till there's a problem.
00:16:14.455 --> 00:16:15.578 So that's a big deal.
00:16:15.578 --> 00:16:17.736 Kayla has a good comment here.
00:16:17.736 --> 00:16:19.998 She says even the kitchen sink.
00:16:21.390 --> 00:16:26.523 Even the kitchen sink hose is the last resort, better than not cleaning the filter at all.
00:16:26.523 --> 00:16:27.735 So correct, kayla.
00:16:27.735 --> 00:16:28.437 Thank you for that.
00:16:28.710 --> 00:16:30.597 So that's, that's a big deal for sure.
00:16:30.597 --> 00:16:36.261 And so that does it for Frank's Fix-It Tips.
00:16:36.261 --> 00:16:40.197 And then I missed a segment in there somewhere Are you ready for Christmas?
00:16:41.640 --> 00:16:42.243 Absolutely yep.
00:16:43.591 --> 00:16:45.615 You got all the shopping done I got all my shopping done.
00:16:45.615 --> 00:16:47.876 He actually did really good this year.
00:16:47.876 --> 00:16:49.076 I'm super impressed with him.
00:16:49.714 --> 00:16:57.434 He did way more than I wanted to do I'm not a ups driver anymore, so it was pretty simple to to get that stuff done we're probably loving it.
00:16:57.615 --> 00:17:00.085 I'm uh, we have been crazy busy.
00:17:00.085 --> 00:17:04.657 I can't believe how many people are getting hot tubs for christmas presents this year.
00:17:04.657 --> 00:17:07.545 It is, um, it's been pretty fun.
00:17:07.545 --> 00:17:13.260 The my the delivery manager is not overly happy with me because I'm like, oh sure, I can get that delivered by Christmas.
00:17:13.260 --> 00:17:14.771 Sure, I can get that delivered by Christmas.
00:17:14.771 --> 00:17:17.104 But she'll pull it off and we got plenty of help.
00:17:17.124 --> 00:17:22.893 She's the best, she's incredible and she's been doing a fantastic job.
00:17:22.893 --> 00:17:25.576 I can't say enough how good she is.
00:17:26.849 --> 00:17:37.953 She makes sure I dot all my I's and cross all my T's, and that is a hard thing to make sure jackie is dotting her eyes and crossing her cheese shout out to you caitlin, you're awesome yeah, we do.
00:17:37.953 --> 00:17:39.396 We do appreciate caitlin very much.
00:17:39.396 --> 00:17:46.079 And then let's talk about hot tub of the week hot tub of the week yeah, hot tub of the week.
00:17:46.079 --> 00:17:47.722 We didn't talk about a hot tub of the week.
00:17:47.742 --> 00:17:49.827 We didn't talk about a hot tub of the week.
00:17:50.308 --> 00:17:56.522 I know we're going to talk about the Caldera Merino hot tub.
00:17:56.522 --> 00:18:01.402 This is not even a saltwater hot tub, but it is one of our best sellers.
00:18:02.913 --> 00:18:04.058 It would be a spa frog.
00:18:04.589 --> 00:18:08.490 It is an awesome 7x7 hot tub, 36 inches.
00:18:08.490 --> 00:18:13.041 It lands in our value line so it is a fantastic hot tub.
00:18:13.041 --> 00:18:18.079 Kayla says Selena, but yeah, I see that we got Kayla over here saying Selena.
00:18:18.210 --> 00:18:19.737 Everybody's got their own preference.
00:18:21.895 --> 00:18:28.173 But the Merino is for those of you that are out looking for a more budget-friendly hot tub and still want a really good value.
00:18:28.173 --> 00:18:31.840 The Calder, the Caldera Marino, is just great hot tub.
00:18:31.861 --> 00:18:32.481 I love doing them.
00:18:32.701 --> 00:18:33.824 It's great hot tub.
00:18:33.824 --> 00:18:35.957 It's got the inline chemical system.
00:18:35.957 --> 00:18:51.701 Uh, has two jet pumps, about 38 jets, color changing lights, waterfall, all the things and you can usually get into those anywhere from about 9,500 to $13,000.
00:18:51.701 --> 00:18:57.650 So they're a really good deal, just depending on what your dealers are throwing in and what the financings are and that type of thing.
00:18:57.650 --> 00:19:00.076 But really good hot tub.
00:19:00.076 --> 00:19:04.152 If you guys are looking for a value hot tub that you're going to have peace of mind.
00:19:04.152 --> 00:19:15.441 And don't forget that Caldera hot tubs all have that 20-year parts guarantee where they guarantee that they're going to have parts available for the next 20 years for that hot tub.
00:19:15.441 --> 00:19:20.779 And if you don't think that's a big deal, go buy any other brand and try to get a part for five years from now.
00:19:21.181 --> 00:19:30.419 I would, it's a huge deal in fact call around and tell them you have a five-year-old version of that particular hot tub and you need a new heater for it, and see how that goes for you.